Member Login
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Email Login
(For office use
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Welcome to Consumer
Grievance Redressal
Forum [CGRF] |
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The Consumer
Grievance
Redressal
Forum (CGRF)
of BEST
Undertaking
formed in
June 2004 as
per
constituted
under
section 42 (
5 ) of
Electricity
Act 2003, in
accordance
with the Maharashtra
Electricity
Regulatory
Commission
(Consumer
Grievance
Redressal
Forum and
Electricity
Ombudsman)
Regulations
2006
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Consumer's Rights Statement |
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This Consumer's Rights Statement is
a synopsis of rights available under
the Electricity Act 2003 to
consumers of electricity, with the
twin objectives of enabling
consumers to protect themselves by
creating an awareness regarding the
rights available and the service as
well as the level of quality that
consumers may reasonably expect from
the electricity distribution
companies in their area of supply.
Click below to download full
Electricity
Consumer's Rights Statement.
English
/
Marathi
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Events & Updates
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ग्राहक देवो भव: |
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