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CONSUMER'S RIGHTS STATEMENT

This Consumer's Rights Statement is a synopsis of rights available under the Electricity Act 2003 to consumers of electricity, with the twin objectives of enabling consumers to protect themselves by creating an awareness regarding the rights available and the service as well as the level of quality that consumers may reasonably expect from the electricity distribution companies in their area of supply.

To know more simply download the PDF form of our Consumer's Rights Statement and view all the details.

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Electricity Consumer's Rights Statement

 
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